Last updated: 2026

Crorewin's Privacy Policy – How we protect your information

Crorewin gives the highest priority to user privacy. This policy explains in detail what information we collect, why we collect it, and how we keep it secure.

Our privacy commitment at a glance

Six core principles of data protection at Crorewin

Encrypted security

All your information is secured with 256-bit SSL encryption. Data transmission occurs through fully secure channels.

Your data, your control

You can request to view, correct, or delete your personal information at any time.

Never Sold to Third Parties

Crorewin never sells your personal information. Third parties are used only in limited cases for operational needs.

Minimal Data Collection

We collect only as much information as necessary to provide the service, nothing more.

Data Retained for Specified Period

Data is not retained longer than necessary. After account closure, data is deleted within a specified period.

In compliance with international standards

Crorewin follows international data protection standards. We maintain the highest level of security for your information.

Your privacy is our responsibility

Crorewin's data protection framework is built on four core principles

🔏

Privacy

Your information can only be accessed by authorized personnel. Strict access controls are enforced.

✅

Integrity

We ensure the accuracy of collected information. You can request correction of incorrect information at any time.

🌐

Transparency

We clearly state what information we are collecting and why. There are no hidden purposes.

⚖️

Fairness

Information is not used without your consent. Your rights are always respected.

Important: By using the Crorewin platform, you are deemed to consent to this privacy policy. Please read the policy carefully.

1What types of information we collect

Crorewin collects the following types of information to deliver effective services:

Identity Information

  • Full name, date of birth & nationality
  • Email address and contact number
  • Current address & country
  • National ID or Passport Number (for KYC verification)

Financial information

  • Deposit & Withdrawal History
  • Payment method details (full card numbers are not collected – only the last four digits)
  • Transaction Reference Number

Gaming Activity Information

  • Betting history, game logs
  • Win & Loss Records
  • Bonus Usage Information

Technical Information

  • IP address and device information
  • Browser type & operating system
  • Session Duration & Login Logs
  • Information obtained from cookies and tracking technologies
Please note: Crorewin collects only necessary information. No sensitive information is collected without your consent.

2How we collect information

Crorewin collects information in several ways:

  • Directly from you: During account registration, KYC verification, or when contacting support.
  • Automatically: When you use the platform, browsing data, cookies, and log files are collected.
  • Through Third Parties: Limited information from payment providers or identity verification services.

The purpose of data collection is clearly stated in each case and your consent is obtained where applicable.

3How we use your information

Purpose of Use What information is used Legal basis
Account creation and management Identity & Contact Information Compliance
Payment Processing Financial information Compliance
KYC and fraud prevention Identity & Transaction Information Legal obligations
Customer support Communication & Gaming Information Legitimate Interest
Promotions & Marketing Email and preference information Consent
Platform Improvement Usage Patterns Legitimate Interest

You can opt out of marketing communications at any time.

4Information Sharing Policy

Crorewin does not sell or rent your personal information. However, limited data may be shared in specific circumstances:

Trusted Service Providers

Limited information may be shared with payment providers, KYC verification services and technology infrastructure providers. All such entities are bound to comply with Crorewin's privacy standards.

Legal obligations

Crorewin may provide information in response to a court order, regulatory directive, or lawful request from law enforcement agencies.

Business Transfer

Information may be transferred in the event of a change in business ownership, but this policy will remain in effect.

No information is shared with third parties for marketing purposes without your consent. This is Crorewin's firm commitment.

5Security Measures

Crorewin uses multiple layers of security to protect your information:

  • SSL/TLS encryption: All data transmission is secured with 256-bit encryption.
  • Firewall: Advanced network security measures.
  • Two-Factor Authentication (2FA): An additional layer of security for account login.
  • Regular Audits: Security reviews conducted by third-party experts.
  • Staff training: Rigorous staff training policy on data security.

However, no online system can claim to be 100% secure. Keep your account password strong and never share it with anyone.

6Cookie policy

Cookies are used on the Crorewin website and app. Cookies are small files stored in your browser.

Types of cookies

  • Essential Cookies: Essential for login sessions and core functionality. These cannot be disabled.
  • Functionality cookies: Remembers your preferences and language settings.
  • Analytics Cookies: Collects anonymous data to understand platform performance.
  • Marketing Cookies: To show relevant advertisements – requires your consent.

You can control cookies through your browser settings. However, disabling essential cookies may cause some features not to work.

7Data Retention Period

Crorewin does not retain information longer than necessary. Retention periods depend on the type of data and legal requirements:

  • Account information: For as long as the account is active and up to 5 years after closure according to regulatory guidelines.
  • Financial transaction records: Up to 7 years according to legal obligations.
  • KYC documents: As required by law.
  • Marketing Information: Withdrawal of consent takes effect immediately.
  • Technical Logs: Typically 90 days.

8Your rights

As a Crorewin user, you have the following rights:

Right to Access Information

You can request to know what information we hold about you.

Right to Rectification

You may request correction of incorrect or incomplete information.

Right to Deletion

You may request deletion of your information in certain circumstances.

Right to object

You may object to the use of information for marketing or profiling.

Right to Portability

You can request to receive your data in a structured format.

Right to Withdraw Consent

You may withdraw your consent at any time for information processed on the basis of consent.

How to exercise your rights? Contact Crorewin customer support via email. We will respond within 30 days.

9Protection of minors

Crorewin is strictly not for anyone under 18 years of age. We do not knowingly collect or store information from minors.

If we are informed that a minor has created an account, that account will be closed immediately and all associated information will be deleted. Parents with any concerns about this matter should contact customer support.

Use of crorewin is strictly prohibited for anyone under 18 years of age. Parents are urged to monitor their children's online activities.

10Changes to Privacy Policy

Crorewin may update this privacy policy as needed. Users will be notified via email or platform notification in case of significant changes.

The updated policy date will be displayed at the top of the page. Continued use of the platform after changes will be deemed acceptance of the new policy.

Visit this page regularly to stay updated.

Privacy FAQs

What users most want to know

Yes. crorewin secures all payment information with 256-bit SSL encryption. Card numbers or mobile banking PINs are never stored in full – only the last few digits are kept for reference. Payment processing complies with PCI-DSS standards.

Click the "Unsubscribe" link at the bottom of any marketing email to stop receiving them instantly. You can also change your notification preferences in account settings, or let customer support know.

After account closure, some information must be retained for a specific period due to legal obligations (e.g., financial transaction records for up to 7 years). However, marketing-related data and cookies are deleted immediately. You can request deletion of all information beyond legal requirements.

For technical reasons, some data may be processed on international servers. However, wherever the data goes, this privacy policy and international standards remain applicable. We only work with service providers who adhere to proper security standards.

Your information is secure – join Crorewin now

Reassured after reading our privacy policy? Open an account on Crorewin safely and enjoy a world-class betting experience.

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